Money Back Guarantee Policy

At DREVANTILOX, we are committed to providing our customers with high-quality products and a satisfying shopping experience. We believe in our products, and we want you to be fully satisfied with your purchase. Therefore, we offer a comprehensive Money Back Guarantee under the following terms and conditions.

Eligibility for a Refund

• The product must be returned within 30 days of the purchase date.
• Products must be returned in their original condition, including all packaging, accessories, and inserts.
• Proof of purchase, such as a receipt or order confirmation, is required to process a return.

Non-Refundable Items

• Gift cards
• Personalized or custom-made items
• Final sale items clearly marked as non-returnable at the time of purchase

Return Process

1. Contact our customer service at [email protected] or call us at (555) 123-4567 to initiate a return.
2. Our team will guide you through the return process and provide a return authorization number.
3. Return the product to the address provided, using a trackable shipping method.

Refund Processing

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

Exchanges

If you wish to exchange an item for a different size or color, please follow the standard return process and place a new order for the desired item.

Contact Us

If you have any questions about our Money Back Guarantee policy, please contact our customer service team at [email protected] or call us at (555) 123-4567.

Thank you for choosing DREVANTILOX. We appreciate your business!